General FAQs

Our convenient ways to order:

1. Online
   Now it's easier than ever to order online with simple checkout process. After you finish adding the items you want to your shopping cart, click the "Checkout" button to begin placing your order.
2. Phone
   Call us at 1.888.664.6887 and we'll be happy to take your order! You can even aldd the items you want to your shopping cart, and when you call just give us your "Cart Reference Number" (shown on the shopping cart page) to purchase the items in your cart.

Right after you place your order, you will receive an order number which confirms that your order went through successfully. We will send you an email notification when your order ships, along with a tracking number. You can track your package at UPS.

Usually it takes about 24 hours from when you get the tracking e-mail for your tracking number to be processed. If you still have a problem, feel free to contact us by e-mail or phone.

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It is the wholesale price if you order the item by the bulk.

We'll do whatever it takes to make it right for you.
If a product arrived damaged or in less than the highest quality, email orders@ohnuts.com or call us at 1.888.664.6887 for a prompt replacement.

NYS law requires us to charge Sales Tax on shipments to specific states.