Policies


At Oh! Nuts, we want you to have the best shopping experience possible. While it is necessary for us to collect certain personal information, we respect and protect your right to privacy. The following policy is designed to answer any questions and concerns you may have regarding your privacy and the security of your information. If you have any additional questions or concerns, please contact us at info@ohnuts.com.

Ordering Information
Oh! Nuts keeps track of information in order to give you a more enjoyable, convenient shopping experience. Before completing your first purchase, we will ask you for your name, phone number, email, billing and shipping addresses. This information, along with your credit card number, is necessary to fulfill your order.All information not necessary to fulfill your order is optional. Note: It is not necessary to provide us with information to view our site.

Cookies
In revolutionizing the way you shop, Oh! Nuts uses new technologies to better serve our customer. This includes using "cookies" so you can best experience our site. Cookies are bits of electronic information placed over the internet onto your computer. We do not store personal information about you or your finances using cookies. Cookies are standard on the internet and utilized by most websites whether you are aware of it or not. However, if you wish, most browsers can be set to prevent cookies or to notify you when one is being placed. Although cookies are not necessary to view our site, Oh! Nuts recommends their use for the best experience possible.

How We Protect Your Information
Oh! Nuts is committed to protecting the information we receive from you. Our site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies may be subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

Secure Shopping at Oh! Nuts
At Oh! Nuts, you can shop with confidence. We use 128 bit SSL and Verisign encryption technology, digital certificates, secure commerce servers, and authentication to ensure that your personal information is secure online.

Oh! Nuts Return Policy

At Oh! Nuts we stand behind the quality and taste of our products. If there's a problem with your order or you just simply don't like what you ordered, we will do whatever it takes to make it right for you.

To Initiate a return, please contact us within 10 business days to inform us about your dissatisfaction with our product.

We ask that you keep the original box that your order came in as well as your invoice, this way we can insure that the return is a swift and smooth process.

Shipping Methods

UPS Shipping:
Most products ship with UPS rates and standard UPS delivery options. In addition to standard UPS rates, there is a minimal packaging fee. This fee varies from product to product and is based on the fragility of the product. When viewing a product, click on the "Shipping Info" button for the associated packaging fee.

Local Shipping:
All items on the website can be delivered via a local delivery service — usually the next business day — if placed by 3:00 pm; to select zip codes within close proximity to the four Oh! Nuts retail locations. All local deliveries carry a $10.00 flat-fee for the entire shipment. Please review the accompanying list of zip codes to see if you can take advantage of this special service.
10901, 10952, 10977, 11204, 11210, 11218, 11219, 11220, 11229, 11230, 11232, 11516, 11557, 11559, 11581, 11598, 11691.

Typos and Omissions
While Oh! Nuts makes an effort to ensure the accuracy of the information we provide, we are not responsible for availability, typographical errors, technical inaccuracies, product pricing errors or omissions. Oh! Nuts has the right to cancel any orders placed for any product listed at an incorrect price or shown with incorrect information, whether due to typographical error or otherwise and whether or not your order was accepted or your credit card charged. Upon any such cancellation, if your credit card has already been charged for the purchase, Oh! Nuts will promptly issue a full credit to your account.

Changes in Policy
You acknowledge that this Privacy Policy is part of the terms of service and you agree that using this site signifies your assent to Oh! Nuts' Privacy Policy. If you do not agree with this Privacy Policy, please do not use our site. Oh! Nuts reserves the right to change the terms of service, including this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy.